A person answers.

What people usually need

Where's my order?

Have your order number handy and we'll chase it down.

I want to send it back.

30 days, any reason, no explanation required — you cover the postage back to us. Full terms in the return policy.

It arrived damaged.

That's not a return, it's a replacement. Send a photo within 14 days and we'll ship a new one at our cost. Keep the packaging until it's sorted.

Something else.

Just ask.